I wish….

I wish
I was almost anywhere else in the world
but for here today

I don’t cry often anymore
my life is pretty good

so I find it really sad
when someone
does their best
to intentionally hurt my feelings
in their burst of anger

I acknowledge all the time
that I am but a work in progress

I repeat over and over
“it’s not about blame…
it’s about acknowledging a mistake
fixing it and moving on”
however, for some
that’s not good enough

I just don’t know what else
I can do…

still
once I get over vacillating
between hurt tears and angry tears
(cos hurt tears always make me angry)

I’m back to trying my best
cos that’s all I can do really

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customer service at it’s finest….

lets discuss lack of customer service
I’ve said before that I ordered a new dishwasher
I ordered it but the company I ordered it from doesn’t deliver it
it is to be delivered to me by UPS

so I called UPS and explained that I work for a living
and I need to know when to be there for receipt of my item
they told me “Monday from 9AM to 7PM”

I said “surely you can narrow it down – I work for a living”
they said “Monday from 9AM to 7PM”

so I said – “well there are 3 houses and a barn on the property
where will they deliver it to”

he says “they will deliver it to the address”

once again I say “there are 3 houses and a barn on the property
where will they deliver it”

he says “they will deliver it to the address”

I says “can we put a note on the file that they should deliver it to my specific house
I’ll give you directions”

he says…”no – we can’t change the address until they’ve made at least one attempt at delivery”

I say “I’m not changing the address – I’m just giving you directions”

“no – we can’t change the address”

I hang up and call back again
hoping against hope it was just that jackhole

and I repeat the whole conversation over again….

how do these companies stay afloat????

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